Askly
Our story

We're building the future of
customer support

Askly started when our cofounders ran a small SaaS and spent more time answering “where's my order?” than building product. We thought: AI should handle this.

[ team photo · askly@2026 ]
Mission

Make every support conversation instant

Customers shouldn't wait hours for an answer that lives in a PDF somewhere. We give support teams an AI that knows their product — so humans handle what humans should.

Vision

A world without support tickets

In 5 years, customers will get a perfect answer the moment they ask. Tickets, queues, and SLA breaches will be a thing of the past. We're building toward that, one conversation at a time.

Values

What we care about

Six things that guide how we build, sell, and support.

Security first

SOC 2 Type II. Customer data is encrypted at rest and in transit, with full audit logs.

Move fast

We ship every week. New features go from idea to production in days, not quarters.

Simplicity

Powerful tools shouldn't require a manual. If a user needs onboarding, we've over-built it.

Customer success

We win when you win. Your support metrics are our north star — not vanity dashboards.

Excellence

No half-measures. Every detail of the product, from the API errors to the UI animations, is intentional.

Transparency

Open changelog. Public roadmap. Honest pricing. We don't hide behind sales calls.

Team

The people behind Askly

A small, senior team based in San Francisco and Lisbon. We're hiring.

ML

Maya Lin

CEO & Cofounder

Previously support eng at Stripe. Believes every customer deserves a 2-second response time.

LinkedIn
DC

Daniel Cho

CTO & Cofounder

Built ML infra at scale. Lives at the intersection of AI and great customer experience.

LinkedIn
PS

Priya Shah

Head of Design

Linear → Notion → Askly. Obsessed with the small details that make tools feel inevitable.

LinkedIn